Last updated: June 15, 2023
Welcome to Orchard Ribbon Field. These Terms and Conditions govern your use of our website orchardribbonfield.xyz and the services offered by Orchard Ribbon Field, including travel booking services and other related services (collectively, the "Services").
By accessing our website or using our Services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the website or use our Services.
For the purposes of these Terms and Conditions:
To use certain features of our Services, you may need to register for an account. When registering, you agree to provide accurate, current, and complete information about yourself.
You are responsible for safeguarding your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel bookings at our sole discretion.
Your booking is confirmed only when you receive a written confirmation from us, typically by email. Until then, no contract between you and Orchard Ribbon Field exists.
Payment terms vary by service and are specified during the booking process. Generally:
While we strive to ensure all prices on our website are accurate, errors may occasionally occur. We reserve the right to correct any pricing errors and to cancel any bookings made at an incorrect price.
Prices for travel arrangements are subject to change until your booking is confirmed. Even after confirmation, prices may change due to:
We will notify you of any price changes as soon as possible.
You are responsible for ensuring you have all necessary travel documentation, including:
Orchard Ribbon Field is not liable for any issues arising from inadequate or improper documentation. We recommend checking the latest entry requirements for all destinations before travel.
We strongly recommend that all clients purchase comprehensive travel insurance to protect against unforeseen circumstances. Travel insurance should cover:
Orchard Ribbon Field may offer insurance options, but you are free to purchase insurance from other providers. Declining insurance coverage is done at your own risk.
If you need to change your booking, please contact us as soon as possible. Changes are subject to availability and may incur additional charges. Change fees vary based on:
If you need to cancel your booking, please notify us in writing. Cancellation charges will apply according to our Refund Policy. Cancellation charges generally increase as the departure date approaches.
While we make every effort to provide the Services as booked, we may need to make changes due to circumstances beyond our control. For significant changes, we will inform you as soon as possible and offer the following options:
We reserve the right to cancel your booking in certain circumstances, including:
In most cases of cancellation by us (except those due to your fault), you will receive a full refund.
We will not be liable for any failure to perform or delay in performing our obligations where that failure or delay results from events or circumstances beyond our reasonable control. Such events include but are not limited to:
In such cases, we will notify you as soon as possible and work to find suitable alternative arrangements or provide appropriate refunds where services cannot be delivered.
We will arrange and provide the Services described in your booking confirmation with reasonable skill and care. We will be responsible for:
However, we act only as an intermediary between you and the Travel Suppliers. The actual travel services are provided by third-party suppliers, and we are not liable for their acts or omissions.
Our liability is limited to the cost of the affected Services provided by us. We are not liable for:
Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
As a client, you agree to:
You will be responsible for any damage or loss caused by your behavior during your trip.
If you encounter any issues during your trip, please inform the relevant supplier (e.g., hotel, airline) and us as soon as possible. This gives us the opportunity to address the problem while you are still traveling.
For any complaints not resolved during your trip, please submit them in writing within 28 days of returning home. Include your booking reference, all relevant information, and any supporting documentation.
We will acknowledge your complaint within 14 days and aim to provide a full response within 28 days.
All content on our website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Orchard Ribbon Field or our content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit in any way any content from our website without our explicit written permission.
When using our website, you agree not to:
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in our Privacy Policy.
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
If any provision of these Terms and Conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
We reserve the right to modify these Terms and Conditions at any time. When we do, we will:
Your continued use of our website and Services after any such changes constitutes your acceptance of the new Terms and Conditions.
If you have any questions about these Terms and Conditions, please contact us: